Chair 08Professional Products
Pureology and milk_shake Both Target Frizz With New Professional Lines
Pureology and milk_shake have both launched advanced frizz-control professional lines, putting two major backbar brands head-to-head in the same service category within the same buying cycle.
By Priya Raman
- Service
- Professional Products
- Chair
- No. 08
- Booked
- Length
- 3 min
Consultation notes
- Pureology and milk_shake have each launched new professional lines targeting advanced frizz control, per americansalon.com
- Pureology is owned by L'Oréal's Professional Products Division and has sold exclusively through licensed salons for 25 years
- milk_shake is distributed in the U.S. by Zotos Professional, based in Geneva, N.Y.
- Running two competing smoothing lines can tie up roughly $400–$700 in wholesale commitment per brand in mid-size salons
- Pitches typically unlock $15–$25 add-on smoothing services at the shampoo bowl when tied to a retail product

Pureology and milk_shake have each launched new professional lines built around advanced frizz control, according to an americansalon.com report, putting two major backbar brands head-to-head in the same service category within the same buying cycle.
What does each brand bring to the table?
Pureology has built its 25-year reputation on vegan, sulfate-free formulas specifically engineered for color-treated hair. The brand, owned by L'Oréal's Professional Products Division, sells exclusively through licensed salon channels in North America. Adding a dedicated frizz-focused line extends its core promise — color longevity — into climate-resistant styling, a frequent client complaint that drives repeat smoothing-service bookings.
milk_shake operates under Zotos Professional, the Geneva, N.Y.–based manufacturer, and is best known in the U.S. trade for its milk-protein conditioning system packaged in pastel-bottle retail lines. Zotos distributes to licensed salons through its Jamaican Products and affiliated reps. A new advanced frizz collection positions milk_shake to compete in a service category — keratin-free smoothing — where Pureology historically held the color-care lane.
What does this mean for working salons?
Service menu additions. Salons already offering smoothing blowouts or treatment rituals can now retail a matching home regimen from either brand without crossing into a competitor's backbar. Front-desk attach rates typically rise when a service product and a take-home product share packaging cues.
Retail pricing power. Both lines target a mid-tier professional price point, meaning stylists can recommend a $20–$32 retail bottle per client without losing the perceived value gap against mass-market drugstore smoothing products such as John Frieda Frizz Ease or Garnier Fructis Sleek & Shine.
Education and backbar cost. Stylists should expect new in-salon training modules tied to each launch. Because both brands run through manufacturer-owned education platforms (Pureology's Pureologist portal, milk_shake's through Zotos International), the cost of certification is generally covered under existing account-holder status — no separate tuition. Backbar cost will depend on whether the line is sold concentrated or pre-mixed; salons should request the per-application cost comparison before rebalancing budgets.
Inventory discipline. Running two competing smoothing lines simultaneously inflates shelf space and ties up roughly $400–$700 in wholesale commitment per brand, according to typical Zotos and L'Oréal minimum-order terms in mid-size salons. Buyers should negotiate split-case starter kits.
What should salon owners watch next?
Watch for each brand's announced ship dates to U.S. distributors and whether either line includes a complimentary in-salon treatment-only SKU. Pureology is expected to detail ingredient callouts (likely a humidity-blocking polymer paired with its existing antioxidant complex), while milk_shake typically leads with its milk-protein narrative. The first major trade-show sampling — most likely at Cosmoprof North America in Las Vegas — will reveal whether each brand is positioning for retail volume, service margin, or both.
Front-desk teams should prepare a client-facing talking point before either line lands on shelves: 'humidity-resistant without weighing color-treated hair down' for Pureology, and 'milk-protein smoothness for all hair types including curly and textured' for milk_shake. Either pitch unlocks a $15–$25 add-on service at the shampoo bowl.
via Google News - Salon Product Launch (Source)
More from Priya Raman
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Correspondent covering people, launches and day-to-day practice in professional hair industry at Chairside Brief.
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